Our Trustees

The Charity is the sole member of the Company and is overseen by the board of trustees detailed below.


Sandra Walmsley (Chair)

Sandra Walmsley spent most of her career in social services and healthcare. She was a Social services Inspector for four years. After taking early retirement from her post as Director of Social Services in Tower Hamlets, she worked as a senior research fellow at the School of Public Policy at Birmingham University teaching MBA students and specialising in consultancy work in the field of change management. 

Sandra went on to serve as vice chair of a Hospital Trust, then Chair of an NHS Mental Health Trust and then Chair of the National Standards Committee of DWP. She studied for her B.Sc (Econ) at LSE, her postgraduate diploma in Social Work at Birmingham University and her MA in Business and Public Sector Strategy at Kingston University. 

Sandra has been an advisor to Green Party politicians on economic policy, and contributed to the Marine Policy. She also stood as a parliamentary candidate for the Green Party. She has significant experience as a Trustee of charities across housing, social care, employment and community regeneration.


Karen McArthur (Vice Chair and Director MCS) 

Karen McArthur has had strategic roles in Corporate Responsibility/Sustainability for global companies including Vodafone and Thomson Reuters, driving innovation across the environmental agenda to improve performance. 

As a founder NED for the Institute for Corporate Responsibility & Sustainability she is committed to promoting excellence within the profession. She now has a portfolio of roles covering ethics, standards and consumer advocacy and is a NED for a number of social enterprises and organisations advocating for consumer rights 

She was Trustee for 6 years at the Nationwide Charitable Foundation and was responsible for shaping the multi award winning strategy. She is also the Trustee representative on MCSSco.


Steven Gould (Director MCS)

Steven Gould is an independent consultant on regulation, consumer protection and strategic policy development. 

Having led the regulatory function of RICS – the world’s leading built environment professional body – for 14 years, Steven retired from full time employment in 2014. Before joining RICS, he had previously worked for Which?, NHBC and also in government. 

He currently holds two other non- executive roles; the first on the governing body of the General Chiropractic Council – one of the statutory health regulators, and the second as a member of the Consumer Panel of the Civil Aviation Authority. 

Steven’s previous non-executive roles include membership of the government’s Better Regulation Commission, Director of Ombudsman Services Ltd, and membership of a number of conduct panels and advisory committees on regulation governance and conduct in the professions


Nick Whitaker 

Nick Whitaker is a Fellow of the Institute of Chartered Accountants in England and Wales, with substantial experience in business, covering mergers and acquisitions, company and asset valuations, audit and assurance services, corporate governance, forensic investigations, and expert determinations. 

Nick retired on 31 March 2015 from being a partner in BDO LLP (and prior to that, since 1990, a partner in PKF(UK)LLP). As well as acting in an advisory capacity, he has acted as principal, investing in London businesses on behalf of Greater London Enterprise and has first-hand experience of investment processes and management, embracing business strategy and implementation. 

He has acted as an expert witness with High Court experience in a variety of commercial disputes and professional negligence cases, in particular relating to corporate finance, due diligence, valuations and audit work. He is a qualified mediator and undertakes expert determinations primarily on behalf of the ICAEW. 

Since retiring Nick has taken on a number of Non-Executive Director and Trustee roles, primarily in the regulatory, legal and scientific fields.


Patricia Chalé 

Patricia Chalé has over 25 years of experience in senior management and board level director roles in challenging and complex multi-function and multi-operation environments. 

She has worked extensively in the not-for-profit, public, and private sectors in over 20 countries across North America, Europe, Africa, South and South-East Asia, and the Middle East. 

Patricia’s developed expertise spans the entire spectrum of organisation development in diverse roles including Director of Organisational Development, Director of Corporate Services, and Executive Director/CEO. Patricia has also worked extensively in the sphere of diversity, equality, and inclusion, and undertaken high profile published research in this respect. She is skilled in delivering visionary and innovative strategic support, and driving major change initiatives in a range of challenging contexts including new business start-ups, mergers and acquisitions, and turnaround situations. 

Patricia has extensive experience of working with Board Chairs and Trustees, ensuring robust governance protocols are in place. She has also successfully managed relations with governments, business leaders, and other major stakeholders in a variety of international contexts. 

Patricia is skilled and accredited in a number of organisational development and people management standards, including having been an Assessor of the Investors in People International Standard. 

Patricia is passionate about developing and supporting organisations to enable them to excel and has been consistently commended for an ability to advance mission critical efforts in short periods of time.